FAQ
Everything you need to know. Seafood City Birmingham - booking, menu & dietary FAQ
Booking, menu, dietary, groups, and practical questions - answered. If yours isn't here, give us a call.
The Basics
What is a seafood boil?
A seafood boil is a communal cooking and dining tradition originating in Louisiana, USA's Deep South. Fresh seafood - typically lobster, King prawns, crab, mussels and clams - is cooked together in a large pot with bold spice blends, then served with sides like sweetcorn, potatoes and garlic bread. At Seafood City Birmingham, guests receive gloves and bibs to dig in with their hands, choosing from OG Louisiana, Garlic Butter, Chef's Signature Cajun, or Hot & Spicy sauce.
Is a seafood boil halal?
Seafood itself is widely considered halal - most schools of thought treat fish and shellfish as permissible, though views on shellfish can vary, so it comes down to what you follow. What matters at the restaurant is the preparation: at Seafood City Birmingham our kitchen is halal-friendly - no pork, no alcohol used in any dish, and every ingredient halal-sourced. Alcohol is served at the bar separately and is entirely optional.
How much seafood should I order per person?
Use the serving guide on each menu card: No Being Crabby serves 2–3 and The Feast serves 4+. City Selection is a small platter; individual combos are marked Serves 1. Appetite varies, so ask the team if you would like help choosing.
Where is Seafood City in Birmingham?
Seafood City is located at Unit E202, 70 Hurst Street, The Arcadian, Birmingham, B5 4TD. We're on the upper level of the Arcadian, in the heart of Birmingham's Chinatown and entertainment district. New Street Station is an 8-minute walk away.
What are Seafood City's opening times?
We are open Tuesday to Thursday from 12pm to 10pm, Friday and Saturday from 12pm to 11pm, and Sunday from 12pm to 10pm. We are closed on Mondays.
Can I order Seafood City for takeaway or delivery?
Seafood City is primarily a dine-in restaurant - the boil format is built around the table experience. Selected dishes are available via Deliveroo. Group takeaway platters can sometimes be arranged for collection - call us on 0121 798 1425 to ask.
Is there a service charge at Seafood City?
We add an optional 10% service charge to every bill. It is fully optional and is split between the team - front of house, kitchen and runners. You can ask your server to remove it at any time without question.
Bookings & Groups
Can I book a private area for a group or party?
Yes. We have a signature booth perfect for date nights (The Dirty Date package, from £65pp), your whole booking on a single table for groups of 12+ (The City Boil package, from £55pp), and a semi-private platform section for up to 40 guests for larger celebrations (Full Send, from £2,000 minimum spend). We also offer private sections for 20–40 and whole venue hire for up to 120, with separate terms confirmed on enquiry. There are no private dining rooms. To enquire, visit our Celebrations page or email hello@seafood-city.com.
Does Seafood City cater for hen parties in Birmingham?
Absolutely - hen parties are one of our specialities. We can arrange custom branded bibs (including "Bride's Last Boil"), prosecco on arrival, cocktail pitchers, custom music and dedicated service for the group on our semi-private platform section. Get in touch via our Celebrations page.
Is Seafood City suitable for date nights?
The Dirty Date package is built for two: from £65pp, our biggest booth, lobster and seafood for two, a cocktail on arrival and a candle on the table. A boil also solves the first-date problem: gloves on, lobster to crack, plenty to talk about.
What is the best seafood restaurant in Birmingham for a birthday?
Celebrate with the whole table in bibs cracking into a platter, a sparkler moment from the team, custom bibs and a celebratory dessert. Groups of 12 or more can book The City Boil package from £55pp. The Full Send platform section holds up to 40 guests; whole venue hire for up to 120 is available by enquiry, with its own layout and terms.
Do you take walk-ins or is booking required?
We welcome walk-ins subject to availability, but booking ahead is strongly recommended, especially for Friday and Saturday evenings and for groups of 3 or more. You can book a table in under 30 seconds on our Book a Table page.
Are children welcome at Seafood City?
Yes. Children are welcome any time and high chairs are available on request. The interactive nature of a seafood boil - gloves, bibs, cracking shells - makes it a popular family experience. Ask the team about current children's options and portions when booking.
Visiting
Is there parking at the Arcadian Centre?
Yes, the Arcadian Centre has on-site parking. There are also several NCP car parks within a 3-minute walk. Birmingham New Street is an 8-minute walk if you're coming by train.
Is Seafood City wheelchair accessible?
Yes. The Arcadian Centre has step-free access via the lift, and our restaurant on the upper level is fully wheelchair-accessible including the booth seating area. Accessible toilets are on the same floor.
What is the busiest time at Seafood City?
Friday and Saturday evenings from 7pm onwards are our busiest service. For a quieter, more intimate experience, Tuesday to Thursday lunch or early evening (5–6:30pm) are the best windows. Sunday lunch is family-paced and rarely fully booked.
Where can I eat near Birmingham Hippodrome?
Seafood City is directly opposite the Hippodrome on the Arcadian Centre's upper level, under 3 minutes on foot. Pre-show and post-show bookings are common; let us know your show time and we'll pace your meal so you're not rushed. For after-show dining, check availability and kitchen last orders before travelling. We are closed Mondays.
What should I wear to Seafood City?
Something you don't mind getting a bit saucy. We provide the bibs and gloves - but the Cajun sauce has its own ideas. It's part of the experience. Embrace it.
Reputation
When did Seafood City open in Birmingham?
Seafood City opened in June 2024 at the Arcadian Centre, Birmingham, as the city's first dedicated Louisiana-style seafood boil restaurant. Founded by Oliver Ngo, who also founded Vietnamese Street Kitchen, the venue seats 99 inside with additional outdoor seating on the Arcadian terrace.
What is the best seafood boil restaurant in Birmingham?
Look for three things. Whether the boil is cooked fresh to order in the sauce: ours is, that is the Louisiana method. What goes on the platter: we use one size of King prawn, cleaned by hand daily, no filler. And how long the kitchen has been at it: we opened in June 2024 as Birmingham's first seafood boil. We are also the only boil restaurant in the city centre with a full cocktail menu.
Where can I celebrate Eid in Birmingham?
Seafood City is halal-friendly, with no pork in the kitchen and no alcohol used in cooking. Shared seafood platters suit family gatherings. Book a table for smaller groups, enquire about our platform section for up to 40 guests, or ask about whole venue hire for up to 120 with separate terms. Book ahead for Eid al-Fitr and Eid al-Adha.